Shipping Policy
We provide worldwide shipping for fiber optic communication products, including HDMI fiber extenders, SDI fiber extenders, industrial fiber switches, optical transceivers, and custom fiber optic cables.
Shipping Methods
We ship worldwide through reliable international carriers, including DHL, FedEx, UPS, and other logistics providers.
Delivery Time
Delivery time depends on product availability, customization requirements, destination country, and shipping method.
Standard products are usually shipped within 3-7 business days after order confirmation.
Customized products require additional production time, which will be confirmed before order processing.
Customs Duties & Taxes
Customers are responsible for any customs duties, import taxes, or clearance fees required by their country.
Return Policy
Due to the professional and customized nature of optical communication products, returns are reviewed on a case-by-case basis.
Before returning any product, please contact our sales team for return authorization.
Products with quality issues will be handled according to our warranty and after-sales service policy.
Contact Us
For shipping inquiries or return requests, please contact our sales team.